Offshore Renewables Wind Developer
HR Support
A growing Offshore Renewables Wind Developer required external HR support to put the core HR documents and processes in place. They were seeking a partner to review what currently existed, identify and fill any gaps, and provide ongoing operational and strategic input on a rolling basis.
Our approachWhite Cube delivered an HR consultation and audit. Reviewing what was in place, what worked well, and identified key priorities before scoping out a specific action plan. This staged approach allowed a proportionate level of support as the business grew, developing a suite of HR documents, processes and policies.
Services delivered- HR audit
- Access to customisable HR documents and templates (contracts, handbook, and a wide range of policies)
- Ongoing strategic and operational HR support matched to the company's growth plans.
Outcomes- A clear picture of HR priorities from the initial audit with a prioritised action plan.
- Core HR documentation and policies embedded to support rapid growth.
- Transition to becoming self-sufficient in HR once an internal HR team was recruited as the business scaled up.
Logistics Management Company
HR & Manager Training Support
A Logistics Management company required external HR support in addition to focused Manager Development in some of the more challenging aspects of people management, including performance, discipline, grievance and absence management.
Our approachWhite Cube combined the provision of ad hoc HR support with practical, interactive one-to-one sessions for managers, run as guided discussions around real life situations supported by selected classroom based theory. Providing practical tools and confidence to handle formal processes effectively in line with legislation.
Services delivered- Ad hoc HR advice and support
- Manager development sessions covering performance drivers, SMART objectives, feedback, difficult conversations, managing poor performance, disciplinary and grievance meetings, misconduct versus gross misconduct, and absence management (including the Bradford Factor).
Outcomes- Managers equipped to handle performance, conduct and absence issues confidently, proactively and more effectively.
- HR issues resolved constructively on an ongoing basis.
- Delivery of HR support that is appropriate to the size and requirements of the business.
National Third-Sector Membership Body
Organisational Development & HR
A National Third Sector Membership Body sought organisational development support across several areas. Refreshing the organisation’s vision and values, gathering employee feedback, understanding market perception, and updating HR policies in line with current legislation.
Our approachWhite Cube proposed a staged approach, drawing on consultants with in-depth, board-level not-for-profit sector experience. Provision of a facilitated vision and values session, structured employee feedback interviews, an external organisational perception review, a full HR policy refresh with a customisable HR document suite to reduce cost and development time.
Services delivered- Facilitated vision and values session
- Confidential one to one staff feedback interviews
- Market perception review
- HR policy review and update with a customisable HR document suite.
Outcomes- Refreshed organisational vision and values shaped through staff input
- Improved employee buy-in.
- Clear feedback themes identified and turned into organisational action plan priorities.
- An updated, legally compliant HR policy suite established.
Garden Centre
HR Policy Review & Ongoing Support
A long-established Garden Centre Business needed to review its HR documentation and policies, including areas such as holiday and annual leave policy and process. They required the provision of flexible ongoing HR support as they had no formal internal HR capability.
Our approachWhite Cube provided a “bank of hours” retainer, spreading cost across the year with proactive as well as reactive support as required on an ad-hoc basis. This allowed support to be scaled up or down as required.
Services delivered- Review and update of key HR documentation and policies (including holiday/annual leave) for effectiveness and compliance
- Ongoing HR support at strategic and operational level
Outcomes- Updated, legally compliant HR policies in place.
- A flexible retained HR resource giving the business priority, proactive support as required.
- Reduced cost and administration burden through a single, quarterly retainer.
Start-up Engineering Business
HR Documentation & Retained Support for a Start-up
A newly established Engineering business needed HR foundations in place from day one but had no internal HR resource and a start-up budget. They wanted customised HR policies and documentation, employment contracts for new starts, and access to HR advice as and when issues arose.
Our approachWhite Cube offered a 12-month retained hours service, invoiced quarterly, with rates reduced to reflect the start-up stage. The retainer provided customised HR documentation and policies, contracts of employment for staff and contractors, and proactive as well as reactive HR support throughout the year, with hours reported quarterly and reconciled annually.
Services delivered- Customised HR policies and documentation aligned to the business
- Employment contracts for staff and contract new starts
- Ad hoc strategic and operational HR advice over 12 months
- Retained bank-of-hours model with quarterly invoicing
- Account management and HR delivery lead.
Outcomes- Practical, high-quality HR documentation in place from the outset
- Legally compliant contracts issued for every new start
- Predictable monthly HR cost at a reduced rate on standard charges.
- Positive ongoing feedback from management.
Global Testing, Inspection & Certification Company
Annual Retained HR Service
A Global Testing, Inspection and Certification Company wanted flexible access to a broad range of HR, assessment and development expertise over the year, without committing to separate projects or an in-house hire.
Our approachWhite Cube set up a 12-month retained service with a bank of consultancy hours that could be drawn down for any White Cube service or product, from HR consultancy and recruitment support to psychometric reports, coaching and team development. Hours used were reconciled and reported quarterly, with unused hours carried forward or refunded and the option to extend if the bank was used early.
Services delivered- 12-month retained HR service with a bank of consultancy hours
- Access to the full range of HR consultancy, recruitment, assessment, coaching and training services
- Quarterly reconciliation and reporting of hours used
- Priority client service with proactive and reactive support.
Outcomes- Single flexible route to HR and people development expertise across the year
- Improved commercial rates and cost spread evenly through four fixed invoices
- Reduced administrative burden compared with project-by-project purchasing
- Support drawn down across HR advice, assessment and development as needs arose.
North Sea Oil & Gas Operator
Employee Engagement, Culture & Diversity Survey
A North Sea Oil & Gas Operator wanted to gather structured feedback from its workforce on organisational diversity, culture and employee engagement, and needed an independent partner to design, run and report on the survey.
Our approachWhite Cube designed a medium-sized survey of c30 questions covering engagement, culture and diversity and inclusion, built and administered it through an online survey platform, and managed the process end to end. The results were analysed and presented in a summary report combining quantitative and qualitative data with practical recommendations, supported by client meetings throughout.
Services delivered- Survey design covering employee engagement, organisational culture and diversity and inclusion
- Online survey build and administration
- Analysis of quantitative and qualitative responses
- Summary report with findings and recommendations
- Client meetings and project management.
Outcomes- Survey designed and delivered on time and within a fixed four-day consultancy budget
- Independent, confidential channel for employee feedback
- Clear report with evidence-based recommendations for management action
- Positive feedback from the client on the survey process.
Offshore Equipment Specialist
HR Maternity Cover & Knowledge Transfer
An Offshore Equipment Specialist needed to cover its HR lead’s maternity leave, estimated at nine months, while continuing to develop a more junior member of the team. They wanted ongoing strategic and operational HR support, employment law guidance to maintain compliance, and a flexible commercial model that could scale up or down.
Our approachWhite Cube proposed a bank of hours support to cover the nine-month period, with a volume discount and quarterly invoicing. Alongside day-to-day HR support, the engagement was designed to transfer knowledge and skills to the junior HR team member and included a range of soft-skills lunch and learn development sessions for staff.
Services delivered- Strategic and operational HR support throughout the maternity cover period
- Employment law guidance to ensure compliance
- Coaching and knowledge transfer to develop the junior HR team member
- Optional soft-skills lunch and learn sessions
- Bank-of-hours model with quarterly reporting.
Outcomes- Continuity of HR support for the business during a nine-month absence
- Junior HR colleague developed through structured knowledge transfer
- Costs spread evenly with a direct saving against hourly rates
- Flexible support that could be scaled or stopped as circumstances changed.
Regional Charity
HR Advisory Support
A Regional Charity supporting young people and communities needed additional HR capacity to support its HR Advisor and to help deliver ad hoc HR projects through to year end, at a cost appropriate to the third sector.
Our approachWhite Cube provided a bank of 150 hours of HR consultancy support across two quarters, invoiced quarterly in advance and reconciled monthly, at a rate reduced to reflect the organisation’s charitable status. The support could be paused at any time with hours reconciled and any unused time credited back.
Services delivered- Ongoing HR consultancy support to the in-house HR Advisor
- Delivery of ad hoc HR projects
- Bank-of-hours model with monthly reconciliation and reporting
- Account management and HR delivery lead.
Outcomes- HR Advisor supported and internal HR capacity extended through a busy period
- HR projects delivered to year end
- Transparent, predictable costs at a discounted charity rate
- Flexibility to stop or scale support with no wasted budget.
Architectural Practice
Employment Contract Review
An Architectural Practice needed its contract of employment and associated paperwork brought up to date to ensure legal compliance and operational effectiveness, and wanted the option of ad hoc HR support without committing to a retainer.
Our approachWhite Cube offered a simple pay-as-you-go arrangement with a single flat consultancy rate and a separate admin rate, charging only for the time actually required. The contract review was completed and approved, and the ad hoc support arrangement was provided for any further operational HR support requirements.
Services delivered- Review and update of the contract of employment and associated documentation
- Ad hoc strategic and operational HR advice as required
- Pay-as-you-go model with monthly invoicing for hours used.
Outcomes- Legally compliant, up-to-date employment contract and paperwork
- Low-cost, fixed-scope piece of work with no ongoing commitment
- HR expertise on call for a small professional practice without in-house HR.
North Sea Oil & Gas Operator
TUPE Transfer Support following Acquisition
A North Sea Oil & Gas Operator acquiring a new business needed to manage the TUPE transfer of around 60 personnel into the business and wanted experienced external HR support to run the process correctly and on time, with the potential for wider HR support as the business grew.
Our approachWhite Cube’s lead HR consultant managed the HR and TUPE transfer process for around 60 employees, with administration support for contracts of employment and offer letters. An HR consultation and audit was provided alongside the transfer process to review what was in place at the organisation being acquired, identify gaps and priorities, and scope any ongoing support, with access to White Cube’s suite of HR documentation and templates at no charge beyond adaptation time required.
Services delivered- Management of the TUPE transfer process for around 60 employees
- Contracts of employment and offer letters for transferring staff
- HR consultation and audit to identify gaps and priorities
- Access to a full suite of customisable HR policies and templates
- Option of ongoing retained HR support.
Outcomes- Transferring employees moved across compliantly and to the acquisition timetable
- Contracts and documentation in place for all transferred staff
- Clear picture of HR priorities for the growing business
- Delivered on an hours-used basis at a fixed estimated cost.
Industrial Surface Treatment Company
Employee Handbook & HR Policy Review
An Industrial Surface Treatment Company wanted an independent review of its company handbook and HR policies, together with access to ad hoc HR support across areas such as resource planning, performance management, employee engagement and discipline and grievance.
Our approachWhite Cube’s senior HR consultant carried out a review of the existing HR documentation to establish what was working well, identify gaps and prioritise areas for improvement, followed by a written summary of findings and recommendations. Where new documents were needed, the client had free access to White Cube’s suite of policies and templates, paying only for the time to adapt them, including newer policies such as flexible and remote working, bribery and modern slavery.
Services delivered- Review of the employee handbook and HR policies
- Summary of findings with prioritised recommendations
- Adaptation of policies and templates from White Cube’s document suite
- Ad hoc strategic and operational HR support at a discounted flat rate.
Outcomes- Clear, prioritised view of the strengths and gaps in the company’s HR documentation
- Handbook and policies updated to reflect current legislation and practice
- New policies added quickly and cost-effectively from an existing template library
- Flexible HR support available to management without an in-house HR function.
Renewables Energy Services Business
Outsourced HR Support
A Renewables Energy Services Business with no internal HR function was seeking outsourced HR support covering areas from performance management, discipline and grievance and induction to salary benchmarking, organisational structure and management development.
Our approachWhite Cube proposed starting with an HR consultation meeting and short audit to review what was in place, identify gaps and priorities, and pick up any immediate operational or disciplinary support needed, followed by an accurately costed proposal. Ongoing support was provided at a discount on standard rates across Director, Senior Consultant, Consultant and Administration levels, with access to White Cube’s full suite of HR documentation and templates free of charge beyond adaptation time.
Services delivered- Initial HR consultation and audit
- Prioritised recommendations and costed proposal for ongoing support
- Outsourced strategic and operational HR support at discounted rates
- Access to a full suite of customisable HR policies and templates.
Outcomes- Clear HR priorities and action plan for a business without in-house HR
- Access to HR expertise at Director through to Administration level as required
- Costs based only on hours actually delivered.
Industrial Equipment Supplier
Ongoing HR Support
An Industrial Equipment Supplier wanted ongoing external HR support on an ad hoc and project basis, covering areas such as performance management, discipline and grievance, induction, learning and development, salary review and organisational structure development.
Our approachWhite Cube’s nominated HR consultant began with an HR consultation meeting and short audit to review what was in place, identify gaps and priorities, and pick up any immediate operational support required. Ongoing support was then provided, with access to White Cube’s suite of HR documentation and templates free of charge beyond adaptation time, with separate, bespoke proposals provided for any larger projects required.
Services delivered- HR consultation and audit with prioritised recommendations
- Ad hoc strategic and operational HR support
- Adaptation of policies and templates from White Cube’s document suite
- Support at Director, Senior Consultant, Consultant and Administration level as required.
Outcomes- Clear HR priorities agreed with management
- HR issues handled promptly with expert support on call
- Documentation updated cost-effectively from an existing template library
- Long-term partnership across recruitment and HR support.